Last updated: October 2026

We value and respect your privacy and take reasonable steps to protect personal information relating to you and, where applicable, your customers. This Privacy Policy explains what personal information MoneyHash collects, how we collect, use, store, disclose and protect it, the legal bases on which we process it, and the rights available to individuals under applicable data protection laws.

Part A: Privacy Policy Scope

This Privacy Policy applies to www.moneyhash.io, its subpages and blog (together, the “Website”), and to the software, platform, APIs and related services we provide (together, the “Services”). It does not apply to third-party websites, services or products, even where they link to or are linked from our Website or Services. We do not control or operate those websites, services or products and assume no responsibility for them. You should carefully review the privacy policies of such third-party websites, services or products before deciding whether to provide any personal information.

References to “MoneyHash”, “we”, “us” or “our” mean MoneyHash, Inc. and, where applicable, the MoneyHash affiliate that contracts with you or operates the relevant Services, including MoneyHash Technologies, Ltd., registered in the Dubai International Financial Centre (DIFC), United Arab Emirates, and Moneyhash Company LLC, incorporated in the Kingdom of Saudi Arabia. The relevant MoneyHash entity depends on the Merchant relationship, jurisdiction and Services involved. Contact details for privacy inquiries are set out in Part D.

This Privacy Policy is intended to address applicable data protection and privacy laws, including, where applicable, the Kingdom of Saudi Arabia Personal Data Protection Law and its Implementing Regulations, the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, the DIFC Data Protection Law No. 5 of 2020 (as amended), which applies in place of the UAE federal regime to processing carried out by our DIFC entity, the California Consumer Privacy Act as amended by the California Privacy Rights Act and other applicable US state privacy laws, the Children’s Online Privacy Protection Act (COPPA), and other applicable data protection laws in jurisdictions where MoneyHash operates or provides the Services.

MoneyHash handles personal information in different capacities. When we process personal information for our own business purposes, such as operating the Website, managing Merchant accounts and relationships, marketing, security, fraud prevention, and meeting our legal and regulatory obligations, the relevant MoneyHash entity acts as a data controller (or equivalent role under applicable law). When we process personal information contained in Merchant transactions or customer data solely to provide the Services, the Merchant generally acts as the data controller and MoneyHash acts as its processor or sub-processor, subject to the applicable agreement and data processing terms. In that context, the Merchant’s privacy notice governs its end customers’ personal information.

Where MoneyHash acts as a processor or sub-processor, the Merchant determines the purposes and means of processing and is responsible for the applicable lawful basis, notices and data-subject communications. MoneyHash processes such personal information on the Merchant’s documented instructions, subject to the applicable agreement and data processing terms, except where applicable law requires otherwise.

Part B: Data Collection and Use

1. How We Collect Information

We collect personal information from various sources depending on how you interact with us. You may be a Website visitor, a prospective or current user of our Services (a “Merchant”), an authorized user of a Merchant account, or an end customer of a Merchant. We may collect and process personal information when you:

We may also receive information about you from third parties, including our service providers, affiliates, payment service providers and other providers with which the Services integrate, where permitted by applicable law.

2. Information Collected

The information collected depends on how you interact with MoneyHash, including whether you are a Website visitor, Merchant, authorized Merchant user, or end customer of a Merchant.

Website User

When you browse our Website, we may automatically collect technical and usage information such as your IP address, browser and device information, operating system, referring URLs, pages viewed, approximate location derived from IP address, and interactions with the Website. We use this information to operate, secure, analyze and improve the Website and Services.